Privacy Policy
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Your privacy is important to us, and we take our responsibility to protect it seriously. We respect your privacy rights and are committed to safeguarding the personal information that we collect. This Privacy Policy explains what information we collect, how we use, store, share, and transfer it.
If you do not agree with how your personal information is handled as described in this Privacy Policy, you may not be able to play our games or use our services.
CosmoBitStudios, including its affiliated companies, collects, stores, and uses your personal information as a data controller in connection with providing and developing games, mobile applications, and other services (collectively referred to as the “Services”), in accordance with this Privacy Policy.
By using our Services, you agree to this Privacy Policy.
If you have any questions, comments, or concerns, please see the “How to Contact Us” section below.
1. How CosmoBitStudios Collects Your Information
We collect necessary information from you when you:
Create an account
Play our games or use related services
Make in-app purchases
Create or share user-generated content
Watch advertisements within our games
Subscribe to our newsletters
Contact our support team
Participate in contests, surveys, or beta testing
Interact with other users via chat or community features
Apply for a position with CosmoBitStudios
2. Information We Collect
We collect only the information relevant to providing and improving our Services.
a. Information You Provide
Contact details (e.g., name and email address)
Username and password
Profile information (e.g., profile picture)
Age or date of birth (where necessary)
Customer support inquiries and chat logs
Other details provided to recover lost accounts or for verification
b. Information We Collect Automatically
Game activity and progress data
Interactions with other players
IP address and device identifiers (e.g., device ID, advertising ID, IMEI, MAC address)
Device information (e.g., model, operating system, browser type, and language)
Cookies and similar tracking technologies (see our Cookies Policy)
Approximate and precise geolocation data (if enabled)
c. Information We Obtain from Partners
Information from connected social networks (e.g., Facebook, Game Center)
Payment or billing details from our payment partners
Analytics and advertising information to improve our Services
3. How We Use Your Information
We use your information to:
Operate, maintain, and improve our games and Services
Provide age-appropriate experiences
Personalize your gameplay and in-game offers
Prevent fraud, cheating, and illegal activities
Conduct analytics, testing, and research
Provide customer support and respond to your inquiries
Send updates, offers, or marketing materials (with your consent)
Manage contests, rewards, and promotions
Comply with legal and regulatory requirements
For users in the EU/EEA, we collect and process your data based on your consent, our contractual obligations, legal compliance, or legitimate interests, as applicable.
4. Retention of Your Information
We retain your data only as long as necessary to provide our Services or as required by law. In some cases, we may retain data longer to comply with legal obligations, resolve disputes, or enforce agreements.
5. How We Share Your Information
a. Within CosmoBitStudios
Your information may be shared with our affiliated entities for operational purposes.
b. With Third Parties
We may share limited data with trusted partners who provide services like analytics, customer support, payment processing, and advertising. These partners are authorized to use your information only for these specific purposes.
c. With Law Enforcement
We may disclose information if required by law or in response to legal processes, or to protect the rights, property, or safety of users or others.
d. In Case of Business Transfer
If CosmoBitStudios undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of that transaction.
6. International Transfers
Your personal information may be transferred and processed outside your country of residence, where data protection laws may differ. We ensure such transfers comply with applicable data protection laws.
7. Security of Your Information
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
If a security breach occurs, we will notify you as required by applicable law and take all reasonable steps to mitigate it.
If you believe your information has been misused, please contact us immediately at cosmobitstudios@gmail.com.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we become aware that a child has provided personal data without parental consent, we will promptly delete it.
Parents or guardians who believe their child has shared personal information with us can contact cosmobitstudios@gmail.com to request its deletion.
9. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your data
Object to or restrict processing
Withdraw consent at any time
Request data portability
To exercise these rights, please email cosmobitstudios@gmail.com with a valid form of identification for verification.
If you are located in the EU/EEA, you also have the right to file a complaint with your local Data Protection Authority.
10. Third-Party Services
Our Services may contain links to third-party websites or apps. This Privacy Policy does not apply to those third parties. Please review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted in the “Privacy” section of our apps and website with the date of revision at the top. Continued use of our Services after updates means you accept the revised policy.
To request details about recent updates, contact us at cosmobitstudios@gmail.com with the subject line “Information about changes.”
12. Legal Disclaimer
We do not guarantee uninterrupted or error-free access to our Services. This Privacy Policy is governed by the laws of your country of residence, and any disputes shall be resolved in its competent courts.
13. How to Contact Us
If you have any comments, questions, or concerns about this Privacy Policy or our data practices, please contact us:
📧 cosmobitstudios@gmail.com
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